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> I have filed many bug reports for paid software over the years. The bugs were fixed exactly 0% of the time In my experience, the big difference is buying sof
by ptero 5y ago
> I have filed many bug reports for paid software over the years. The bugs were fixed exactly 0% of the time
In my experience, the big difference is buying software (good luck with getting Microsoft fixing a bug in office or windows; no one even tries) vs buying a service. If we bought specialized custom software support for some expensive hardware, those companies jump when there is a question.
- voakbasda 5y agoThey jump if you paid for a service contract. If you paid for a product, those companies owe you something fit for its intended purpose, and bugs are not that.