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While I understand your lack of success with bug reports, and I thank you for your stance on (not) closing bugs, note how the average manager got what he wanted

While I understand your lack of success with bug reports, and I thank you for your stance on (not) closing bugs, note how the average manager got what he wanted:. A proof that reasonable effort has been made, and it's not his fault. This allows survival in a politically piosonous environment. If the bug got fixed is generally not their concern, others will have to deal with it and move on. Besides, I once got Oracle to fix a bug. It took months and I basically had to spell the fix out to them, but it actually is possible.

OldHand2018 5y ago
Nice job! How long did you have to wait for the new software version after the bug fix? A few months ago, one of our young devs got a PR accepted to fix a tiny little Spark bug that had been bothering us for a while. The big boss meeting was happy, plenty of virtual pats on the backs and congratulations. And then someone had to go and ask when we'd see the fix in our DataBricks cluster.