“ I think the general aversion to OSS is more that there is no responsible actor. In many cases, if you integrate a third party paid solution you can file a bug

“ I think the general aversion to OSS is more that there is no responsible actor. In many cases, if you integrate a third party paid solution you can file a bug on that solution with reasonable confidence it can be a priority” I know that’s what management believes but in reality it’s a complete illusion. I can’t recall a simple time where we got a bug fix within reasonable time from any of our 6, 7, or 8 figure software vendors. You get fixes only if you have paid for custom code but tickets against the actual product disappear into the void.