3 ms·
The post certainly has a plausible and understandable narrative, but I have no insight into Uber's financials. I do however use Uber and Lyft constantly, all o
by CPLX 5y ago
The post certainly has a plausible and understandable narrative, but I have no insight into Uber's financials.
I do however use Uber and Lyft constantly, all over the country and world, and the contrast between the services today and a a year or two ago is stark.
Pricing is often 4-5x what I used to expect for the same trip, sometimes with wait times of 30-40 minutes, even in non-peak times in central business districts.
As a regular user who just happened to be in 9 different cities over the past three weeks (I'm in the conference business) it's really clear something really severe is going on with these companies right now and their service level is in free fall.
- tunesmith 5y agoWe noticed it while traveling recently, too - same family-visit trip we've made several times before, but this time there every single leg had at least one driver cancellation, sometimes two, and very inaccurate estimates of wait time.
- MaxfordAndSons 5y agoI noticed it in a large tourist-destination US city recently. You literally could not get an Uber from the airport (which is not at all far from the city center). Instead, drivers have formed an informal co-op, negotiating prices and dispatching in person or by phone. Basically an uncredentialed taxi service, that the city was looking the other way on because someone has to do it, and people still won't use the traditional taxis out of a habit - they go to the ride share pickup area, try to call an Uber or Lyft, can't, and then go to the grey market option out of desperation.