Indeed, tech moves too quickly for those processes generally. Those who have great processes in tech - and I guess Github is one of those with great processes d

Indeed, tech moves too quickly for those processes generally. Those who have great processes in tech - and I guess Github is one of those with great processes despite the occasional downtime - pay a lot for the uptime. Critical industries plan for failure. Pilots and astronauts plan for catastrophic failure (and it happens). Hospitals sometimes have fires or run out of oxygen or beds or have equipment failures and have to plan for that. Everybody assumes tech will just keep working in the SaaS world. At the end of the day though, costs of the average service having downtime (even if you calculate google makes 2 million per minute) are generally pretty low and are usually recouped after the service comes back up.