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" more strategic your role -should- be. " "The problem is too many upper managers think their role should be tactical. " So this is a little bit mythologizing
by jollybean 5y ago
" more strategic your role -should- be. "
"The problem is too many upper managers think their role should be tactical. "
So this is a little bit mythologizing and there's a couple problems with this perception:
1) Everything is operational, and operations require material leadership at every level, there is no escaping it. Meaning, that there's a very material 'hands-on' component to even in higher level leadership.
The constancy of major decisions can have greater consequences and there are many more moving pieces, so it's hard.
Putting out fires and dealing with these grinding can easily overwhelm leaders but that's the reality of it, always.
Execs should usually have a much broader perspective that can help and guide decisions making.
Obviously, too much micro detail can be a problem, but that should be addressed by leadership that is willing to just listen and react accordingly.
I've been overridden by 'bad executive fiat' o occasion ... but also made forays where I shouldn't have because I didn't have the bigger picture.
2) Strategy is the most overused concept in all of business. While it's an important function it's usually a collective pursuit, involves input from various places - and most importantly, depends on details, i.e. downward facing.
Was Steve Jobs a relaxed, high level person setting strategy? Letting the details be worked out?
Musk?
Ford?
Bezos?
Not really.
There's a thoughtless comment floating here that points to 'Executives Asking Bad Questions To Seem Important' which is mostly wrong. They're asking questions to become informed. Some details matter, some don't but informing execs with a material understanding of the situation is a fundamental aspect of organizational communication.
The Tom Hanks film Greyhound is a neat study in that (He's the captain of a US ship leading a convoy in the Atlantic in WW2 getting hunted by German UBoats) - it's fully real time, you see a commander in the hot seat, and tons of activity around him. It's kind of interesting to see how information is propagated up and down and at what details. Obviously they're not building products.
Strategy, in the end, if it's done well should seem fairly obvious, even boring.
We have such lofty expectations of the term, that we expect 'enlightened divination' out of it, but more often than not, the result of good strategy should be a product roadmap that takes into rational consideration the aspects of market dynamics.
I think that having some creative analysts in a staff position to help the CEO maintain a broad perspective and take into consideration the more interesting market trends we often associate with the word 'strategy' is probably enough.
In my experience, I believe that in any company ... there is probably enough collective insight in the organization to set an appropriate strategy, it could only communications could work effectively.
That said, good execs are rare, and employees that are able to wrap their heads around the challenges that upper management faces are just as rare.
Finally ... the over/under managing issue is a really hard one, there are so many factors there.
- andreilys 5y agoStrategy, in the end, if it's done well should seem fairly obvious, even boring. a product roadmap that takes into rational consideration the aspects of market dynamics. If your company is looking to make incremental improvements and not trying to do anything innovative, I agree. If you’re building the first smart phone where there exists no “roadmap” or “rational consideration”, then it’s neither going to be obvious or boring.
- jollybean 5y agoSorry, but not quite, your own example demonstrates that. So who built the first smartphone? It was probably Nokia. And what happened to them? BlackBerry? They were the one's that made Google and Apple pay attention, because they built the first real baseline use cases for data networks. But was that even a smartphone? Of course, the iPhone was not the first smartphone, but it was a breakthrough of sorts, but if we leave that product - that aside, how many companies can you think of that generally create this level of 'breakthrough' product? Almost none. 'Disruption' almost always comes from smaller, newer companies, where there is a fundamentally new strategy that is at the core of the companies existence, i.e. it's inherent in the nature of the company itself. The reason you might misunderstand this is likely due to the fact that popular understanding of the business world is completely skewed towards interesting and novel companies and technology. 'Business' is not what we see on TechCrunch or even the more classical business press really. The Economy is mostly made up of classical companies of varying sizes wherein my comments apply even more appropriately.
- lostcolony 5y agoIt was probably IBM; the Simon Personal Communicator in '92. Depends how you define smartphone, but it could take/make calls, send/receive emails and faxes, and had some apps like a calulator and an alarm clock. All for the low low price of $1100 1992 dollars, and rockin' a fat 1 hour worth of battery life.
- lostcolony 5y agoApple didn't build the first smartphone; they made it mass market because the technology (which Apple did not invent) had gotten to where bundling it into a smartphone would provide sufficient value to a consumer to be worth paying for. There were other mass market smartphones even then; what the iphone brought was UX (so kudos for Jobs for hiring Jony Ive) and an app store (so kudos for Jobs either for recognizing the benefit of allowing others to do the work to extend the iphone's software capabilities, or for hiring someone who did).