3 ms·

"Basically every service that refuses to send to GV also refuse to send to Twilio numbers." Most likely they are sending SMS from a short-code - and a short-co

by rsync 5y ago

"Basically every service that refuses to send to GV also refuse to send to Twilio numbers." Most likely they are sending SMS from a short-code - and a short-code cannot send SMS to a non mobile number. Twilio numbers look and feel like "mobile" numbers (you can send SMS to/from them, for instance) but they are not. So it's not so much a refusal on the part of your vendors (Apple, for instance) but something they simply cannot do. Ironically, twilio themselves requires a 2FA process that cannot be satisfied with their own product.

psanford 5y ago
I receive messages from short codes all the time on my GV account.
- jploh 5y ago
  Same here but could it be that we have very old GV accounts that are not updated in some kind of number portability database?
techsupporter 5y ago
> Most likely they are sending SMS from a short-code - and a short-code cannot send SMS to a non mobile number. Sure you can. We do it all the time at my job, for sending reminders of appointments and medication refill notices and such. We have test recipient numbers on all of the mobile networks and the big VoIP networks like Republic Wireless and Google Voice. I even have a test number from voip.ms on there. The requirement is that the owning carrier of the number have a partnership with the short code provider platform. Twilio famously doesn't want to pay for that partnership. Bandwidth.com, that operates the bare metal of a lot of VoIP companies, does pay for it.
kolencherry 5y ago
You can now enable Twilio longcodes to receive SMSes from shortcodes. https://support.twilio.com/hc/en-us/articles/223181668-Can-Twilio-numbers-receive-SMS-from-a-short-code- https://support.twilio.com/hc/en-us/articles/223181668-Can-T... Many companies who do SMS for account verification check whether or not the number is hosted with a VoIP provider and purposefully do not send verification requests to those numbers. It's a fraud prevention tactic.
- rsync 5y ago
  I have heard rumors about this - very happy to see it in place.

by rsync 5y ago

psanford 5y ago

I receive messages from short codes all the time on my GV account.

jploh 5y ago
Same here but could it be that we have very old GV accounts that are not updated in some kind of number portability database?

techsupporter 5y ago

> Most likely they are sending SMS from a short-code - and a short-code cannot send SMS to a non mobile number. Sure you can. We do it all the time at my job, for sending reminders of appointments and medication refill notices and such. We have test recipient numbers on all of the mobile networks and the big VoIP networks like Republic Wireless and Google Voice. I even have a test number from voip.ms on there. The requirement is that the owning carrier of the number have a partnership with the short code provider platform. Twilio famously doesn't want to pay for that partnership. Bandwidth.com, that operates the bare metal of a lot of VoIP companies, does pay for it.

kolencherry 5y ago

You can now enable Twilio longcodes to receive SMSes from shortcodes. https://support.twilio.com/hc/en-us/articles/223181668-Can-Twilio-numbers-receive-SMS-from-a-short-code- https://support.twilio.com/hc/en-us/articles/223181668-Can-T... Many companies who do SMS for account verification check whether or not the number is hosted with a VoIP provider and purposefully do not send verification requests to those numbers. It's a fraud prevention tactic.

rsync 5y ago
I have heard rumors about this - very happy to see it in place.