It was definitely a high end watchmaker. A large part of the issue is what they considered the service requirements, that they wouldn't budge on - things like p

It was definitely a high end watchmaker. A large part of the issue is what they considered the service requirements, that they wouldn't budge on - things like polishing all the scratches out of the band, and whatnot, when all I really wanted was maintenance on the movement. I didn't want to swap the movement, and that wasn't an option either.