> Regarding gamedays specifically: I've found that many company leaders don't embrace them because culturally they're not really aligned to the idea that incide

> Regarding gamedays specifically: I've found that many company leaders don't embrace them because culturally they're not really aligned to the idea that incidents and outages aren't 100% preventable. So. Much. This. Unless leaders were engineers in the past or have kept abreast of evolution in technology, the default mindset is still "incidents should never happen" rather than "incidents will happen how can we handle them better". This is especially pronounced in politics heavy environments since outages are seen as a professional failure, a way to score brownie points over the team that fails. As a result, you often have a culture that tried to avoid being responsible for outages at any cost, which (ironically) leads to worse overall quality of the system since the root cause is never dealt with.