I think this is a great response. It isn't creating upward mobility, but it is creating flexibility for those who want to pursue it, and improving previous serv

I think this is a great response. It isn't creating upward mobility, but it is creating flexibility for those who want to pursue it, and improving previous service jobs. We can separately try to figure out how to create more upward mobility systematically while we do these small improvements. I am often against these companies and how they operate (and still think there is improvement to be made) but this framing changed my perspective a bit.