> The real problem is that McDonalds corporate forces franchisees to buy a crappy version of the machine that generates huge income for Taylor Wendys also uses

> The real problem is that McDonalds corporate forces franchisees to buy a crappy version of the machine that generates huge income for Taylor Wendys also uses the same vendor with a better machine, which is where this starts to look malicious rather than incompetent. The broken machine is one specifically made for McDonalds. In general, this is anti-consumer in two different ways - you don't give me ice-cream with the apple pie and whenever it breaks, you throw away a couple of gallons of the mixture to be safe. There was a deep-dive into this from Johnny Harris[1], which dug through the manuals for the machine, sales projections from Taylor and why McD franchisees are easier marks for this than others (the revenue volume is huge). [1] - https://www.youtube.com/watch?v=SrDEtSlqJC4 https://www.youtube.com/watch?v=SrDEtSlqJC4