The cited workers in the article are in Colombia and Albania. I somewhat doubt they're liberal arts graduates or competing with liberal arts graduates. They're

The cited workers in the article are in Colombia and Albania. I somewhat doubt they're liberal arts graduates or competing with liberal arts graduates. They're competing with whatever next recently failed war-torn state can produce enough passable English speakers once their own country starts to develop a real middle class that can demand things like not having surveillance cameras installed in their houses by their employers.