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Thanks for taking care of it, also good to know they got a suspect. What can you say on the 24/7 "urgent" line, which sounds like an important feature even for

• robjohnson 15y ago
  This seems to be the crux of the issue right here. When I heard the airbnb business model, this type of situation was the first thing that came to my mind. Airbnb absolutely does provide an incredible service, but these types of issues need to be solved. A 24/7 line should be step 1.
  • tjic 15y ago
    > When I heard the airbnb business model, this type of situation was the first thing that came to my mind Same here. Great model, glad it works for some people, but the only price I'd take to rent out my house - with my personal items in it - is the price of replacing my house and personal items.
    • IgorPartola 15y ago
      <meta>Too bad I have to post this instead of just showing my approval of these comments by upvoting them</meta> Exactly. No insurance will cover this type of transaction if the informally renting out your place is illegal in your locale. On top of that, you have to worry about your own safety. 99.999% of the time you'll be fine, but taking that risk is a very personal choice.