But applications are tools to do a job. When I use a hammer I hit a nail, job done. Hammer can be laid down. I don't need my hammer to be frustrating to use, a

But applications are tools to do a job. When I use a hammer I hit a nail, job done. Hammer can be laid down. I don't need my hammer to be frustrating to use, a nail-hitting-service subscription model, have social chat options... etc. You get the idea. Like the idea of a good butler, the best tool is one that removes a concern for the user, and doesn't take any more attention after that.