If an organisation provides a service transparently, such as Akamai, Level3, DNS root servers etc. then they're plumbing and they should shift packets unless yo

If an organisation provides a service transparently, such as Akamai, Level3, DNS root servers etc. then they're plumbing and they should shift packets unless you or your systems are trying to break their plumbing. If they run a service that you patronise as an end user then they can do what they want because if you don't like their terms of service you can go elsewhere. Don't like f*c*book's terms or behaviour? Leave. YouTube keeps mistreating you? Leave. AWS repeatedly asks you to stop your users breaking the terms you agreed to? Leave. I don't care if you can't get the clout or customers you want on Vimeo or Mastodon. I don't care if you don't think there is no viable alternative. You obey the contract you agreed to or you get kicked off. Organisations are not obliged to agree with you or serve you. Lumping Internet-based organisations into "Big Tech" is a misnomer and I find it is frequently a sign that someone's about to go on a rant about something they either don't understand or are purposefully being obstinate about.