5 ms·

As they say, "“When a measure becomes a target, it ceases to be a good measure." If I worked at a company like this I would spend my time doing visible work th

by tedivm 5y ago

As they say, "“When a measure becomes a target, it ceases to be a good measure." If I worked at a company like this I would spend my time doing visible work that bumps up the metrics regardless of whether that was what really brought value to the company.

lb1lf 5y ago
-I used to work at a large multinational engineering company which was obsessed by mice - meaningless indicators of company efficiency - for a while, it was decided that we should have large, billboard-like displays at every site showing our progress towards various goals. We had a (stifled) laugh when our designated goal was to increase delivery precision to 70%[], this was illustrated by a large, easy-to-read poster prominently displayed in the lobby where we received customer representatives. Sigh. [] After an outsourcing orgy had made our manufacturing facilities crash and burn, much to the surprise of upper-level management)