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I love my MBP, but in my experience AppleCare support is horrible compared to the competition. If something goes wrong with your Dell laptop, they will send a
by keyes 18y ago
I love my MBP, but in my experience AppleCare support is horrible compared to the competition. If something goes wrong with your Dell laptop, they will send a technician out to you the next day and repair it on-site. If something goes wrong with your Mac, you have to make an appointment to take it to an Apple store, and you may have to leave it there for up to a week while it gets repaired.
- nuclear_eclipse 18y ago> If something goes wrong with your Dell laptop, they will send a technician out to you the next day and repair it on-site. Only if you paid extra for that service option. The default phone-support and ship-it-back-for-service warranties that you get with most Dell machines by default is likely no better than Apple. However, I must say that if you get the upgraded support from Dell, especially the type that comes with their XPS line, they certainly have the best support service in the consumer PC industry. And turnaround time is fantastic; they paid to ship my XPS laptop to the service center and back, and I literally had it fixed and back in my hands in less than a week.
- keyes 18y agoSorry if I was unclear. I was comparing Dell support with AppleCare, which you also pay quite a bit for.