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Heads up for anyone else, I was interested in the strayscanner app to try on my iPhone 11, but I’m getting an error when trying to record: “unsupported device:
by posix_compliant 5y ago
Heads up for anyone else, I was interested in the strayscanner app to try on my iPhone 11, but I’m getting an error when trying to record: “unsupported device: this device doesn’t seem to have the required level of ARKit support”.
- kekeblom 5y agoAh yeah. The app store doesn’t seem to have a way to restrict downloads to only lidar devices. The description does mention the limitation, but there doesn’t seem to be a way to set a hard constraint. So sorry about this! Wonder if there is a way to issue refunds on the app store.
- kekeblom 5y agoIt seems that only Apple can issue refunds on purchases and not developers.
- posix_compliant 5y agoNo worries! It listed my device under the App Store compatibility section, so I assumed it was compatible. You might be able to modify that section.
- bredren 5y agoI was surprised to read this, but it appears you are correct. This other app uses the entire first paragraph to warn about this. Maybe something to copy: https://apps.apple.com/us/app/sitescape-lidar-3d-scanner/id1524700432 https://apps.apple.com/us/app/sitescape-lidar-3d-scanner/id1...
- pzo 5y agoMaybe worth to support front camera (TrueDepth camera) as well? Record3d gives pretty good accuracy (https://record3d.app/ https://record3d.app/). I know probably not the best way to scan something without seeing the screen but better that than nothing. As a workaround people can use small mirror as well to do scanning and see result on the screen at the same time.
- TomVDB 5y agoI just got caught by this myself: it doesn't work on an regular iPhone 12 either. It needs to be an iPhone 12 Pro or 12 Pro Max.