I would like to add the point that even if the person is coming across as direct and undiplomatic, you should never take it personally. All it means the person

I would like to add the point that even if the person is coming across as direct and undiplomatic, you should never take it personally. All it means the person has lost his/her calm but the channel of communication remains open and more importantly, the other person still cares enough to get emotional over it. If after a few of these episodes where you keep dropping crunch-time or shit on your team and they just take it - be warned, the side effects will most likely start showing up in the quality of their work or you might be facing a situation where your people are just planning to get their bonuses and leave. So don't ask for more constructive criticism. The fact that there is feedback coming through bodes well. In the real world where you sell stuff, your customers will just walk away instead of giving you feed back. The people who work for you or are your business partners, yeah, they can do that as well.