>Most IT departments are a shadow of their former selves. They’ve drastically reduced the number of tech support professionals, or outsourced the help desk enti

>Most IT departments are a shadow of their former selves. They’ve drastically reduced the number of tech support professionals, or outsourced the help desk entirely. They have a lot fewer administrators running around to manage the network and the servers, or they’ve outsourced much of the data center altogether. The Bureau of Labor Statistics begs to differ: http://www.bls.gov/oco/ocos306.htm http://www.bls.gov/oco/ocos306.htm http://www.bls.gov/oco/ocos258.htm http://www.bls.gov/oco/ocos258.htm