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I'm not arguing 'more constructive'. I'm arguing that it has value, no matter the delivery method. You cannot change people. Trying to do so is wasting your
by wccrawford 15y ago
I'm not arguing 'more constructive'. I'm arguing that it has value, no matter the delivery method.
You cannot change people. Trying to do so is wasting your time. Instead, learn to accept what information you can glean from them and move on. When you get a good report, be appreciative. When you get a bad one, use what you can and ignore the invective.
For your extreme example, the constructive information you can get from that is that something about the problem is confusing people. They wouldn't be saying things that don't matter... They think it DOES matter!
- yzhengyu 15y agoI would like to add the point that even if the person is coming across as direct and undiplomatic, you should never take it personally. All it means the person has lost his/her calm but the channel of communication remains open and more importantly, the other person still cares enough to get emotional over it. If after a few of these episodes where you keep dropping crunch-time or shit on your team and they just take it - be warned, the side effects will most likely start showing up in the quality of their work or you might be facing a situation where your people are just planning to get their bonuses and leave. So don't ask for more constructive criticism. The fact that there is feedback coming through bodes well. In the real world where you sell stuff, your customers will just walk away instead of giving you feed back. The people who work for you or are your business partners, yeah, they can do that as well.