I‘m not a game dev but we used it for an AR feature where I worked. We only needed 2 seats, so not a big customer. There have been some stupid interactions with

I‘m not a game dev but we used it for an AR feature where I worked. We only needed 2 seats, so not a big customer. There have been some stupid interactions with Unity: - Pestering us for weeks about urgently needing to arrange a call with us and repeatedly refusing to tell us what it is about over Email, turns out one of devs didn‘t activate his seat and another user created an account with his work email an they thought we were abusing the license. - Back then they offered build server licenses but there was nearly nothing in the docs about it, only „call us“. So we did and we had to arrange a call with one of their partners advising us on our use use (dynamically generating assets over an API). All of this boiled down to: 5 Instance license for the price of a normal seat. Why all of this required hours of my and my co-workers time in calls is beyond me. All if this could have been done with like 4 mails max. It‘s not only Unity‘s issue. I can‘t even create an AWS account anymore without someone calling me to talk about my „use-cases“. This insistence on personal calls and account managers is such a drag. Just feature your contact points prominently on your page and explain your offer publicly. I‘d rather have someone competent answer my mails than talk to someone who is just going to schedule another 3 calls because they are only sales people.