I quit BlockBuster in 1998 after a dispute. I asked the clerk for scissors and cut up the card in front of him. Since then, I been very happy with Netflix, it

I quit BlockBuster in 1998 after a dispute. I asked the clerk for scissors and cut up the card in front of him. Since then, I been very happy with Netflix, its convenience, and efficiency. Rarely it has problems and has responded well when they occurred. I am fascinated by the BB CEO being so out of touch.