Nah, that’s a cop out. There’s nothing enlightening about shrugging off complexity. If a system is hard to interface with, the complexity is still accidental,

Nah, that’s a cop out. There’s nothing enlightening about shrugging off complexity. If a system is hard to interface with, the complexity is still accidental, it is just outside your own system and maybe out of your control. Even if you’re a “middleware” company that connects multiple shitty systems together, you’re still adding zero value to anything but your own pocket. The complexity is still there. We still have the right to call a spade a spade. In the past I had to say “no” to managers about interfacing with shitty systems. Sometimes you CAN make a difference.