Sure. But then they can frigging say so, can't they? "Sorry, we ain't gonna" is one thing, whereas "Just a sec, your custom is important to us!", three years a

Sure. But then they can frigging say so, can't they? "Sorry, we ain't gonna" is one thing, whereas "Just a sec, your custom is important to us!", three years afterwards is just utter fucking bullshit. Companies are free to ignore my custom, but not to serve me bullshit.