And I am trying to do so every day. This is not some small operation, where I can just go over to a different desk and talk about just doing it differently. I a

And I am trying to do so every day. This is not some small operation, where I can just go over to a different desk and talk about just doing it differently. I am talking about an organization with hundreds of thousands of employees. In this case Ops is literally a different legal entity. I have no say whatsoever over "them". If you want to change something, it's more about constantly begging and nagging. It is a very fine line, you risk to become difficult to work with. After all, sometimes you actually need "them" to do something for you. It also costs a lot of energy. At some point most people just stop trying and focus on more important things in life.