Well, that's what a functioning market where there is competition does. Allow people to pick what they want, and it so happens that what people now want aren't

Well, that's what a functioning market where there is competition does. Allow people to pick what they want, and it so happens that what people now want aren't BlackBerries. Both Apple and Google should remember that -- their positions aren't set in stone and to maintain them in the long term they need to avoid resting on their laurels.