4 ms·
Nice writeup, but the title flashes to '(1) New Message' and back twice a second. That's kind of silly in my opinion, from whom do I expect the message? I assum
by dailyanchovy 5y ago
Nice writeup, but the title flashes to '(1) New Message' and back twice a second. That's kind of silly in my opinion, from whom do I expect the message? I assume from the chatbot at the bottom right corner.
Even so, to talk to it I would need to grant it access to some personal information.
It all ends up leaving a bitter aftertaste. Whatever the message was, why not place it in a block of text somewhere less distracting.
I appreciate the writeup however.
- cube00 5y agoThis junk is appearing on more and more web sites, at least this one is clearly a bot. Plenty of sales sites will pretend a human is sending you a message, try and talk back and all of a sudden you're in a queue waiting for a reply. Another anti pattern for web.
- dailyanchovy 5y agoYeah. The sad thing is, I've never used a single chatbot that was actually helpful. I naturally don't go looking for conversations with chatbots, but recently more and more companies decided to shut down their email address. So the only way to resolve an issue is by wither talking to a chatbot and then a person (hopefully), or by phoning them (and I'd rather not). Some chatbots even refuse to let me talk to a person at all due to a bug (the dutch water utility service). Another asks you to write a message to the human representative and then discards it due to a bug (bol.com).
- jimmaswell 5y agoI've had some success finding the pages or processes I need on a site with virtual assistants, but the design of the website had failed in the first place if I had to resort to that.
- NullPrefix 5y agoWell don't be rude, say hi, you never know if it's a person on the other end. In that case it's ok to open up about the current events in your dogs' life.
- rchaud 5y agoIt's a billion-dollar anti-pattern that's been sanitized as "conversational commerce". Several large orgs have Intercom, Drift or other popups infesting their site....by choice!
- avian 5y ago> This junk is appearing on more and more web sites, at least this one is clearly a bot. This is the first time I've seen a page flashing the title like that. Extremely annoying and I closed the page before reading the article to the end. It reminded me of the times when pages used to do that with the browser status bar on the bottom of the window.
- acdha 5y agoAdd these to your hosts file and the page will load a lot faster, too: 0.0.0.0 js.driftt.com 0.0.0.0 send.webeyez.com sec.webeyez.com 0.0.0.0 splitting.peacebanana.com flaming.peacebanana.com