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He might know what his customers want, but the problem is his customers are becoming Netflix customers. The market has changed, but his target customer hasn't.
by cdr 18y ago
He might know what his customers want, but the problem is his customers are becoming Netflix customers. The market has changed, but his target customer hasn't.
- staunch 18y agoI think Netflix simply identified a big gap in the movie rental market that this guy is still unable to see, even when it's eating his business alive.
- dmix 18y agoThat is exactly how disruptive technologies take over big markets. While they are developing a great service, the big company is still completely focused on the ways of their old customers.