I understand the struggle of trying to provide free support to billions of users, but more companies should provide a "pay a fee for real customer support" kind

I understand the struggle of trying to provide free support to billions of users, but more companies should provide a "pay a fee for real customer support" kinda hot line. Whatever price is costs to provide said support, honestly, many would be happy to pay for it. Google sorta does this through Google One, it's 2-3$ a month and you also get some extra storage space. It's not perfect but you actually get to talk to a real human being.