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> "The only way you can get any customer service is if you prove that you've actually purchased something from them," he said. Seriously, this sounds super-ent
by delhanty 5y ago
> "The only way you can get any customer service is if you prove that you've actually purchased something from them," he said.
Seriously, this sounds super-entitled to me.
Why is this unfair?
Also, the advertising supported-model has so many negative consequences. Pragmatically, FB isn't just going to fade away, so wouldn't it be better if they evolved towards a paid model? (Or at least the option to pay.)
- nightfly 5y agoBecause Facebook doesn't offer a regular subscription service, and for lots of people Facebook is how they stay in contact with their friends and family. So being SOL because some asshole is trying to steal your account sucks. There's nothing "entitled" about wanting back something you lost because of no fault of your own.
- MattGaiser 5y agoI think if FB offered a $5 “talk to a human” option or a premium tier for users, then people would be satisfied. But instead there is this clunky hack of buying an Oculus device.
- whimsicalism 5y agoNot economical for any problem that takes more than 15 or so mins to solve.