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I wonder why Google doesn’t just offer a premium support tier.

• dudus 5y ago
  They do. Support is part of Google One.
  • MattGaiser 5y ago
    Either it doesn’t work for apps/Chrome extensions or it is extraordinarily badly advertised. I’ve seen a lot of threads on Google issues. Never heard of this. Thanks.
    • SilverRed 5y ago
      There is a difference between user account support and developer support. I agree developer support needs work but user account support is available for paying customers.
• SilverRed 5y ago
  I just checked and from the google one page I can contact them via phone, email or IM. You just have to pay for any plan.