Ah, yes, active desktop, crashy little bastard that it was. When I was doing desktop support for 9x I got very good at enumerating the things active desktop th

Ah, yes, active desktop, crashy little bastard that it was. When I was doing desktop support for 9x I got very good at enumerating the things active desktop theoretically did, checking users weren't using any of them, and turning the flipping thing off. This was infinitely less painful for everybody than trying to coax it into actually working. (and before you say "but the users would just turn it back on again" ... yes, and then I'd turn it back off while explaining I'd warned them about that just loudly enough that the next time they turned it back on their colleagues would laugh at them before they got as far as contacting me and the problem then became self-solving)