4 ms·

It was self checkout and OP selected the wrong SKU at checkout. The stealing part didn't happen until later when OP realized his mistake and intentionally chos

• crazygringo 5y ago
  Nope, the responsibility is on both parties (Home Depot and the purchaser) to avoid mistakes like that, because we're all human and we all make mistakes. Home Depot is partially at fault for a checkout interface that allows the error to be made in the first place. OP no more "stole" later on than the store "allowed him to take it". It's a gray area where neither party has preponderant fault. It's going to cost the consumer time/money/effort to return the item, just like it would cost Home Depot time/money/effort to build systems that would avoid more of the mistakes in the first place. In other words, the consumer has no more obligation to return the item than Home Depot does to prevent the mistakes in the first place. And in the long run it tends to even out -- for every free item you accidentally get from Home Depot that wasn't worth returning, there's probably another item you bought that failed to function as advertised that also wasn't worth returning.
• gffrd 5y ago
  Is it assisting a crime if a checker improperly scans an item to the benefit of a shopper without realizing it … then realizes it later and does nothing about it? Should they be punished?
  • dncornholio 5y ago
    Not punished but they should be hold accountable to return it or pay the money if returning is impossible. We've had a few cases where people got 2 items instead of 1 delivered. They did not had the right to keep the item, but they did not get punishment other then returning or paying back.