4 ms·
Yup. If nobody's following your rules its because your rules suck bad enough that the risk of not following is lesser than the problems caused by following the
by throwaway0a5e 5y ago
Yup. If nobody's following your rules its because your rules suck bad enough that the risk of not following is lesser than the problems caused by following them. People are not idiots. They'll jump through process hoops in order to satisfy management's requirements so long as there's some shred of reasonableness to it. If the hoops are easy they'll jump through them just to say they did. If he hoops are obviously beneficial they'll jump through them even if they're hard.
- AndrewDucker 5y agoIt's the "obviously" bit that's tricky there. Sometimes you have a 5,000 item checklist because 5,000 different things went wrong - but nobody has documented exactly what each item on the checklist is important for.
- throwaway0a5e 5y agoIt's an OR statement, not an AND. If you are going to make people put up with a bunch of obtuse process BS you need to sell them on it. If the reason is obvious you don't have much work to do. If the process is easy and not "a bunch of obtuse process BS" they'll do it even if they aren't sold on it.