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Accessibility is important. Four months is not a lot of time for any large scale software project with a large team. Every little feature takes time. Why is it

• mwcampbell 5y ago
  OK, I shouldn't have led with that number. If I had first told them about the problem 4 months ago, then of course it would be too soon to expect a solution. But as I wrote further down in the OP, I first contacted them about this roughly 18 months ago. As far as I can tell, they haven't done anything about it in all that time. And though I was previously in contact with the product manager, it has been 4 months since the last time he wrote to me, despite my recurring requests for an update. Also to be clear, I didn't choose to escalate this now because it has been 4 months. The trigger was Cloudflare's "Impact Week", which included a blog post about their Flarability employee resource group.
  • ipv6ipv4 5y ago
    If my understanding is correct, Cloudflare first released Browser Isolation 4 months ago. If my experience in the industry is relevant, they just barely released an MVP to get ‘something out the door’. I don’t know where accessibility is on their feature backlog (for all I know, maybe it isn’t) and I understand your point but I don’t think that 4 months is a long time for these things.
• haser_au 5y ago
  The open letter states the author contacted Matthew Prince (CEO, Cloudflare) 18 months ago, and received a response; "...assuring me that the team was taking accessibility into account. In particular, you wrote the following, referring to your company’s mission: “Agree with you that it’s critical we not take a step backward as we’re working toward building a better Internet.”