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Have you tried talking to them? - Shocking new technique for resolving arguments

• declancostello 15y ago
  I hate when I get email newsletters from do-not-reply addresses. If I have a question or suggestion based on what I just received I'd like to be able to just hit reply and let them know. I'm happy to get genuine ( non-automated ) questions from sites but don't make me jump through hoops to give my answers.
  • jfine 15y ago
    We include our real email address from a real person for just that reason. Only problem is we get a LOT of out of the office messages etc. We have gotten better at filtering them out though.
• mrclark411 15y ago
  I'm thinking a combination of Twitter and Intercom should work great. Use Twitter to make a quick plug "New feature: Turbo Widget 2.0" and then make a more involved pitch using intercom. My problem right now is that I have my user's email, but probably only 10% have signed up to follow our Twitter account. Email still rules... Ideas?
  • deleted 15y ago
    [deleted]
  • destraynor 15y ago
    Twitter is still the wrong context for me. If your app releases a new feature, I'm most interested in hearing about it when I'm looking at your app. Seeing it sandwiched between a tweet about a new iPad advertisement and a tweet about the latest lay-offs from RIM is not going to get my attention. Email still rules and there are some email aspects to Intercom - it's something we're watching closely and hoping to get a great understanding of.