It's normal here in Canada. Not just fast food. In a sit-down restaurant with wait staff, refills for coffee are usually included, as well. And a glass of ta

It's normal here in Canada. Not just fast food. In a sit-down restaurant with wait staff, refills for coffee are usually included, as well. And a glass of tap water is almost always free. In a sense, I'm amazed anyone pays! These drinks are approximately the cost of the water and no one wants to lose a customer over $6 because they were thirsty and got upset at the surprise on the bill. A flat, relatively high but known cost might be better marketing. "No surprises" is the American fast food recipe for marketing/brand success, really.