Hmm maybe I agree with him more than I think I do then. And yeah I've enjoyed at least one of his books and "feel like" I've read another just because of how of

Hmm maybe I agree with him more than I think I do then. And yeah I've enjoyed at least one of his books and "feel like" I've read another just because of how often it gets quoted to me, haha. Definitely there are at least two ways of screwing up, and they're both about using the wrong tool for the job. One is to use urgent methods for stuff that's not urgent (which bothers people). And the other, which it sounds like you're alluding to, is using a non-urgent method (email) for things that truly are urgent. Or that are, to use a metaphor, "bandwidth-intensive." You can usually get a heck of a lot more communication done faster in person than you can by email. Although much of it will be lost into the ether, too... unless someone's taking notes. Everybody just use the right tool for the job okay? Great, that's settled!