Front[1] is for customer-facing teams but functions roughly like this. Teams collaborate on a shared inbox but Rules can route emails so they only show up in o

Front[1] is for customer-facing teams but functions roughly like this. Teams collaborate on a shared inbox but Rules can route emails so they only show up in one individual’s inbox. With this setup, everyone else can still text or tag search and find the email but it’s only in the inbox of the person it is assigned to. If you are the lead for a given project then you’ll receive the client emails in your inbox but the rest of your team in To: or CC: will not. If you used to be the lead for something, handed it off months ago, and the client continues to include you on emails, you won’t see those emails because they’ll be assigned to the current lead. [1] https://front.com/ https://front.com/ edit: I guess this is still missing the sender intent component. A similar setup to what I mentioned above could be created for a single gmail inbox using rules and folders but the system falls apart without the sender being in on it.