Note that the article is geared toward manufacturing firms, not communications and media distribution (most "software") companies. My own experience is actuall

Note that the article is geared toward manufacturing firms, not communications and media distribution (most "software") companies. My own experience is actually, surprisingly, after 10 years in startups, that small software companies suffer from inefficiencies of lack of scale, while well-run big public companies (my current employer is the only I've encountered) benefit from employees being able to specialize into preferred types of work instead needing to wear many ill-fitting hats.