As an add-on to protecting your time. I will help just about anyone that needs help but be wary of people that send you direct slack messages. Often they are m

As an add-on to protecting your time. I will help just about anyone that needs help but be wary of people that send you direct slack messages. Often they are messaging you directly because they are stuck. That is fine as we all get stuck sometimes. If they directly message you often they: - are lacking the skills/time/training to do their job. Been there. - are under pressure to get results quickly. Been there too. - are lacking the people/resources on their team to get results. Yup, been there too. - more horribly, they are taking credit for your knowledge and using you to get ahead. This has happened to me and I was pissed. You have to break out of this cycle. - In your standups/scrums/reporting, make it very well known that you 'spent X hours helping Y with Z'. You do not want to get in trouble for missing deadlines because you were helping someone else. You also want to be known as a helper/fixer because those are useful to teams. - Move the chats from direct messages to private channels. You need to let others know what is going on and more importantly you need to spread the knowledge that you are an expert of. - Moving to a channel also publicly sells your skills and knowledge to a wider audience. - Moving to a channel lets all managers know that something is lacking somewhere. Either their team doesn't have enough training, people or docs to get the jobs done. - Start writing documentation or updating the current docs. There is a gap somewhere in the docs if your knowledge is directly needed. Even 2 paragraph FAQs are useful to everyone. Having a doc will save you time in the future as you can just point people to it. Note: Always give credit where credit is due. If someone helps you out, let the world know how awesome they are. This will help you out in the long run because you will be known as someone that is humble, human and a growing. edit: the formatting is always terrible for me