I'm confused why you're confused. Making it more adversarial when it's obvious the company is in the wrong and has been negligent for so long is a great way to

I'm confused why you're confused. Making it more adversarial when it's obvious the company is in the wrong and has been negligent for so long is a great way to continue to burn your talent and reputation and doesn't sound like a great way to solve the long term problem, either. Being a public facing company a large part of this is public relations. Mediating or looking for good faith resolutions is what I would expect as a consumer or potential employee. In 1982 someone laced Tylenol with potassium cyanide and seven people died. Johnson & Johnson within 2 months released a triple-sealed package and had a nation-wide recall. Their market share dropped from 35% to 8%, but rebounded within a year. It's often talked about as a great PR response. I doubt Activision Blizzard feels the need to be as responsive to this situation, but I don't see this as a great reaction.