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That looks like above and beyond customer service to me.
by xeromal 5y ago
That looks like above and beyond customer service to me.
- dnzkw 5y agoI wouldn't expect less of Amazon - that's why they are where they are.
- xeromal 5y ago100%. They definitely take customer service seriously.
- deleted 5y ago[deleted]
- lotsofpulp 5y agoExcept when it comes to providing a filter on their website to only show products sold by Amazon. Or not commingling inventory.
- queuebert 5y agoOr filtering out scummy sellers at least. What happened to Cliff Stoll was awful.
- kevin_thibedeau 5y agoThey learned from Sam Walton's rules about treating the customer well. Something Wal-Mart has forgotten since his death.
- Finnucane 5y agoJust treat your employees and suppliers like shit.
- jimmaswell 5y agoDidn't Sam treat them a lot better, and it's his kids who earned this reputation?
- jackson1442 5y agoCustomer Obsession _is_ one of their Leadership Principles, after all. Their LPs are somewhat fascinating to me in that they're publicly available and you can see how their actions fall into them. Well, save for "Strive to be Earth’s Best Employer."
- BeetleB 5y ago> Their LPs are somewhat fascinating to me in that they're publicly available and you can see how their actions fall into them. They're very selective. Much of the Amazon web site is the opposite of customer obsession. I've yet to find a single person I know who agrees with their removing comments from reviews, for example. Their search filtering is very poor as well.