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We are Ahmed Nasser and Ahmed Omar of Odiggo (YC S21). We connect car owners with mobile mechanics in the Middle East. Our mobile app lets you schedule a tire c

We are Ahmed Nasser and Ahmed Omar of Odiggo (YC S21). We connect car owners with mobile mechanics in the Middle East. Our mobile app lets you schedule a tire change, an oil change, replacing any car part, or basically any service for your car in minutes. The mechanics come to where your car is. As a kid I used to wake up very early on Friday to fix or do something to my fathers car, it was like a never ending process. Since then I always had one question, why can't the mechanic come to me? I started my own ecommerce setup during college, and then started an app back in 2014 for car owners to book their regular car service checkup online, but it was a disaster as customers booked but garages would not use any of our tech. Then in 2017 we started a marketplace selling pre-owned cars online, but eventually we pivoted and returned to my old idea, thinking that enough had changed that now it would be possible. So now users can download Odiggo, add their car information (make-model-year), then find all the services and products that are compatible with their cars in one single app. Not only that, with certain APIs and integrations that we are working on, you (as a car owner) will be able to connect the car to the app to automate the process. Our average user spends almost 7% of their life in their car. We can at least save them the hassle of going to the mechanic and wasting time and effort. We want to make this service as easy as buying your groceries and be the fastest out there. Looking forward to hearing your comments!

jchallis 5y ago
Hi Ahmed - I'm a very heavy user of YourMechanic in the US. One of the biggest benefits I've heard for mechanics is that without the overhead of a garage they can run their own operations much more profitably. Being able to recruit good mechanics who have more favorable economics lead to happier customers.
- ahmedomar701 5y ago
  Yes, we have a full algorithm just for that, it filters out the bad mechanics and the slower ones and keeps the good ones and prioritise their offerings to our users
foolinaround 5y ago
the tools at a garage are very physical - a good jack that raises the car up feet vs inches, all the tools that might come handy, additional supplies, etc? I once had a mechanic come to my place, then he realized that due to a leak, he needed a different supply that is not there, then had to reschedule an appt etc.
- ahmedomar701 5y ago
  Hi @foolinaround, yeah this is why we are now building our new tech, that will allow customers understand what is going on with their cars, after this is done, our database will be able to know weather this is something that can be done on prem, or it needs a pick up and drop-off to the car.
galuggus 5y ago
Are you seeing a lot of growth? Is this just for maintenance or includes repairs?
- ahmedomar701 5y ago
  40% Month-over-month for the past 8 months! It includes repairs but we focused on quick services for higher retention and car tyres replacement for bigger ticket sizes. We are about to cross an 8-figure(usd) ARR
rorykoehler 5y ago
In Germany we have car owner clubs which provide all these services and more. I am a member of ADAC for example. It's cheap and the service level is amazing. Have you considered this model?

jchallis 5y ago

Hi Ahmed - I'm a very heavy user of YourMechanic in the US. One of the biggest benefits I've heard for mechanics is that without the overhead of a garage they can run their own operations much more profitably. Being able to recruit good mechanics who have more favorable economics lead to happier customers.

ahmedomar701 5y ago
Yes, we have a full algorithm just for that, it filters out the bad mechanics and the slower ones and keeps the good ones and prioritise their offerings to our users

foolinaround 5y ago

the tools at a garage are very physical - a good jack that raises the car up feet vs inches, all the tools that might come handy, additional supplies, etc? I once had a mechanic come to my place, then he realized that due to a leak, he needed a different supply that is not there, then had to reschedule an appt etc.

ahmedomar701 5y ago
Hi @foolinaround, yeah this is why we are now building our new tech, that will allow customers understand what is going on with their cars, after this is done, our database will be able to know weather this is something that can be done on prem, or it needs a pick up and drop-off to the car.

galuggus 5y ago

Are you seeing a lot of growth? Is this just for maintenance or includes repairs?

ahmedomar701 5y ago
40% Month-over-month for the past 8 months! It includes repairs but we focused on quick services for higher retention and car tyres replacement for bigger ticket sizes. We are about to cross an 8-figure(usd) ARR

rorykoehler 5y ago

In Germany we have car owner clubs which provide all these services and more. I am a member of ADAC for example. It's cheap and the service level is amazing. Have you considered this model?