4 ms·

If they're paying for support or using RHEL (which employs many linux maintainers and contributors), how would I know?

• scrollaway 5y ago
  Sounds like you wouldn't find out about their issue via a stackoverflow question then, but rather via the support channel they're paying for.
  • detaro 5y ago
    Especially for non-priority issues, community resources are often more effective than paid "support channels".
    • scrollaway 5y ago
      You're kinda answering your own question here aren't you?
      • detaro 5y ago
        No. Paying for/supporting open projects makes sense for lots of reasons, just "I get to submit tiny questions" isn't usually one of them.