> people pick away at stuff that's orthogonal to the issue and won't resolve anything. Sometimes it’s a case of “I don’t know the answer to that, but I’d like

> people pick away at stuff that's orthogonal to the issue and won't resolve anything. Sometimes it’s a case of “I don’t know the answer to that, but I’d like to help. I’d like to know more about why you’re doing that so I can perhaps suggest something that doesn’t require doing that anymore.” Which indeed may be very helpful because even if you knew the real answer to your problem, in many cases you’ll need a workaround since the behavior probably won’t be fixed anytime soon.