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When I worked at RadioShack (several years ago) there was a near-constant stream of people coming in to purchase cellphones. As an employee I got a fairly good
by yellowbkpk 15y ago
When I worked at RadioShack (several years ago) there was a near-constant stream of people coming in to purchase cellphones. As an employee I got a fairly good cash bonus every time I sold one, so I imagine RadioShack made a LOT of money off cellphones and accessories. For example: The cellphone sale itself was $X cash to me but accessories were $2X, $3X, or $4X as more were purchased. A brand new featurephone with 3 accessories and a warranty netted me roughly $75-100 cash for the sale. The warranty was actually good, too. We sent lots of different kinds of phones back in a re-usable plastic box to a repair facility somewhere. People seemed to trust Radio Shack more for cellphone purchases than the brand stores across the road.
However, that was back when Sprint, Verizon, and AT&T stores weren't as easy to find as they are now. I imagine they're not able to attract nearly as much cellphone traffic as they did before.
- kabdib 15y agoThe last time I was in an RS it was for a capacitor. I found the bin (in the back of the store), dug out what I needed, and went to pay for it. The salesman just sneered at me and didn't even trouble to ring it up; he just gave it to me and waved me out the door. I haven't been back. I'll stop by one this morning, I'm curious if they've changed at all.
- oconnore 15y agoSince when is free stuff an insult?
- yellowbkpk 15y agoOne of the metrics they kept track of was something like "dollars per sale" (they had a slicker name for it, of course). That salesperson had probably just checked the store's $/sale listing (quickly available to the salespeople on the sales terminals) and was grumpy because his wasn't quite right.