Wow. I’ve understood this viscerally but it’s great to be able to describe it explicitly this way. Having been both on the sending and receiving end of this, I

Wow. I’ve understood this viscerally but it’s great to be able to describe it explicitly this way. Having been both on the sending and receiving end of this, I’m somewhat reflexively hesitant to ask others to do things for me “on a top priority” unless there’s a really good reason (most often a production outage). I take a somewhat gentler view in that requesters may often not be aware of the effort required by you. If you’re able to communicate that, very often that’s enough for them to reconsider their ask or it’s priority. Of course there will be a handful of jerks who always want their requests to be prioritized.