Better documentation, learning by osmosis suggests you don’t have a lot written down so people can’t solve their own problems. Better mentorship, not “here’s y

Better documentation, learning by osmosis suggests you don’t have a lot written down so people can’t solve their own problems. Better mentorship, not “here’s your mentor” and it’s some disinterested person who can fob you off to soak it in. The good news is that if people can “learn by osmosis” you probably have some strong informal mentors already. You need to identify who they were. Better follow up and expectations setting, if there’s obvious stuff you expect people will just get because of team culture make that explicit and check in about it as you would other aspects of work. The big thing IMO in any on boarding situation is to get the new person asking lots of questions ASAP. All of these will make your on boarding better back at the office as well. On boarding by Brownian motion isn’t really a plan after all.